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Shipping Policy

Shipping Dates

All shipping dates are estimates, and we strive to meet all dates. If unexpected delays occur due to large volume of orders, product delays, transit delays etc. WGW cannot be responsible for charges incurred on your end due to things such as contractor rescheduling etc.

Gates

Williams Gate Works custom builds each hand-crafted wooden gate.  The construction process takes 4-6 weeks.  Once the gate is completed, it will ship.  Therefore, gates ship within 4-6 weeks of the order purchase.

Gates & Hardware

If a gate/s & gate hardware is purchased in one order, the gate will be pre-drilled for the accompanying hardware.  The hardware will ship with the gate within 4-6 weeks of the order purchase.

Hardware

If a hardware purchase is made (without the purchase of a gate) the hardware will ship within 48 hours of the order.